this month

Theres an Idea: Quality Street

by Elton Mouna
"Elton's back with a new edition of Now There's An Idea Bitesize."
Teaching staff members about tasks.

This week, a bitesize idea using a famous brand of chocolates to illustrate the subtle, yet really important difference between teaching a member of staff how to complete a task versus explaining why the task is done. If you’ve never watched a Now There’s An Idea Bitesize watch this one, it will get you thinking.